Dear sir/madam, cash on delivery is only available to Saudi Arabia, the United Arab Emirates, Kuwait, Oman, Bahrain, Qatar, Singapore, Indonesia, Thailand, Philippines, Malaysia, Vietnam and only for products labeled with the COD tag.
Please visit https://www.newchic.com/cash-on-delivery-(cod)-faq-hc108.html for more information.
And you will find out if it can be paid by cash on delivery when checkout process. To place an COD order, please choose the payment method as COD during the ordering process. At the same time, please note that the COD payment method option can be activated only after choosing the COD shipping method.
For every order from Newchic has a 30-day return or refund guarantee. This entitles you to claim a refund or replacement within 30-days of receiving your items.
Here is the return&refund policy of Newchic:
Please kindly notice that due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on earrings, lingerie, underwear, swimwear.
And we won't keep any personal or bankcard information of our customers.
You could order a pair of shoes. More guidance for placing an order, please refer to the New user guide below: