Description
Recommend
customers reviews ( 11 )
Average rating
4.8 / 5.0
By ***9274858
Verified Buyer
2019-12-07 17:58:02
NC-Staff: Dear sir/madam, thank you for your order and we are sorry that the color of the item is not within your expectation. We have clear pictures showing the color of the item on the product page. However, due to monitor, light settings and conditions, the difference between the precise color of the product and the color presented in picture can not be avoided as well as beyond our control. We hope your understanding. If you need further help for the color problem, please contact our customer service by this link: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 Here is the return&refund policy: https://www.newchic.com/return-and-refund-policy-hc99.html We will do our best to help you.
By ***у Молдока...
Verified Buyer
2019-11-26 01:52:12
NC-Staff: Dear sir/madam, thank you for your order and sorry for the inconvenience caused. Since we are selling the product to abroad, it may take longer time for the order to reach to customers than domestic purchase. But we have specific estimated shipping time for different country with different shipping method which you can check in this link: https://www.newchic.com/shipping-methods-hc160.html The shipping time will be also indicated on the check out page. Please kindly check it. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this link: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 We will do the best to help you.
By ***74153560
Verified Buyer
2019-11-19 09:02:27
NC-Staff: Dear sir/madam, thank you for your review and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this link: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 We will do the best to help you.
By ***92201760
Verified Buyer
QUESTION & ANSWER
For any pre-sale questions, please contact our customer service and receive a response within 24 hours
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