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I would like to consider this pair of size 10 but need a wider width. Can you accommodate North american size DDD? (Triple D)
Dear sir/madam, we have all the on sale sizes listed in the size choosing section on the product page. Please kindly check it. And the size could not be customized due to manufacturer. To choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Near the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Also, you could search out the item in your wanted size by using the size filter on our website.
Any question, please leave a message here or contact our customer service by the link: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2
le payement se passera comment au cas où je suis en afrique et la livraison également.
Dear sir/madam, shipping fee depends on shipping methods, countries and products.
Please follow the steps to check the shipping fee of your order:
Add Products to the Shopping Cart→Click continue to check→Choose the product you need to purchase→Click proceed to check out→Confirm shipping address and shipping method→Specific Shipping Price is Calculated on the order summary.
Any product showing the plane icon indicates free shipping.
More details about free shipping, please refer to
Any question, please leave a message here or contact our customer service by this link:
I would like to cancel this order,
Dear sir/madam, thank you for your order. If your order has not been shipped out, we kindly suggest you could contact us via live chat as soon as possible for canceling your order since once your order is shipped out, it could not be canceled anymore.
Contact us via live chat :
You could also track order status on Newchic website: My Account -- View Orders--My Orders--Order Details/tracking orders
Sorry for any inconvenience caused.
Yo hice una compra virtual con la pagina y me dieron la referencia # 73383455. Mi nombre es Diego J. Rico y estoy en Cali. Colombia. Cuando se hara la entrega respectiva?. Gracias
Dear sir/madam, you could get the order status and delivery information in your Newchic account there if you placed the order on Newchic: My Account -- View Orders--My Orders--Order Details/tracking orders
If the status of your order is "shipped", how much time you need to receive your order mainly depends on the shipping time.
More information about the shipping time of every shipping method, please refer to the link: https://www.newchic.com/shipping-methods-hc160.html
If you could not receive your order within the estimated time or need further help for tracking your order, please feel free to contact us:
We will do our best to help you.
is ready for the brown colour no 42?
Dear sir/madam, since the out or in stock status may change by time. To know if the item is in stock, we kindly suggest you could see the expected dispatched days after choosing color, size and quantity on the product page.
For the out-of-stock items, we have marked the words like "expected dispatched in XX business days" on the product page. In the case of in stock, we have marked the words like “In stock, dispatch within a business day”.
Any question, please leave a message here or contact our customer service by the link: