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I haven't received my order my address should be 1196 Eastern parkway #B4
Brooklyn, New York, 11213
Dear sir/madam, Thank you for your order. If you could not receive your order within the estimated time, please contact our customer service by the links
The more details you can give us, the better we can help you.
Hi, I am trying,(and failing) to order 3 of the HengFang Shimmer Eyes Shadow Stick. I can see what I want but there isn't anyplace to enter which colorsjQuery191041599211802014646_1553988494387 I would like #01, #04, and #05, (corresponding to the pearl color, the rose color and the soft brown, in that order. Can you possibly give me a call, or send me an e-mail? 209-918-5076, or e-mail me at email@example.com Thank you!
Dear sir/madam, when you find an item you would like to purchase, please select:
1. Color/style (if there are color/style options)
2. Size (if there are size options)
Then click “Add to Bag” to add the item into your cart. After you add the items in your cart, click the "bag icon" on the top right side and then click "continue checkout" to go straight to the check out page. Choose shipping address/shipping methods/payment methods, checkout your order and complete your payment.
More guidance for placing an order, please refer to the New user guide below:
If you still could not place order by following the guidance, please screenshot the problem and contact us by this link: https://www.newchic.com/Contact-Us-hc10.html
Can i pay cash on delevery,i buy all colour.
Dear sir/madam, to know if your country and the item are within our COD policy, please first choose your shipping country by the top left-hand drop down menu/by clicking the drop-down menu at the top of homepage and then the setting tool bar. If your country and the product is within our COD policy, there will be COD tag labeled on the product. Cash on delivery is only available to Saudi Arabia, the United Arab Emirates, Kuwait, Qatar, Oman, Bahrain, Singapore, Indonesia, Thailand, Philippines and Malaysia and only for products labeled with the COD tag. Also, the COD has cost limitation on the orders.
For computer: https://www.newchic.com/cash-on-delivery-(cod)-faq-hc108.html
For mobile: https://m.newchic.com/help_center
You could get more information about the conditions of COD.
And you will find out if it can be paid by cash on delivery when checkout process after filling up the shipping address (if the postcode of your address is not available for COD, it will show notification).
Any question, please leave a message here or contact our customer service by this link:
convert to British prices please
Hi! Thanks for the question. This item is £5.19. You could transfer the currency on the top left. Best regards,
Does eye liner go on thin
Hi! Thanks for the question. Yes, this eyeliner go on thin. Best regards,